Last Updated: July 6, 2023

MORTAR (“MORTAR”, “we”, or “us) recognizes the important of data privacy, and this Privacy Policy sets for the terms and conditions with respect to how we process personal information. This Privacy Policy describes (1) what information we collect; (2) how we use that information; (3) with whom we may share it; (4) the choices you can make about how we collect, use, and share your information; and (5) how you can access our information about you. This Privacy Policy applies to the personal information you provide to us, including when you visit any website or mobile application that we own, license, or otherwise operate (the “Site”). Your use of the Site is acceptance and agreement to the practices that are described in this Privacy Policy, which is incorporated as part of the Terms of Use governing this website.

If you have a concern or question about this Privacy Policy, about privacy at the Site, or to inquire about any personal information you provided us, please send an email with your question or concern to

The Types and Categories of Personal Information We Collect:

Generally, we collect the following types and categories of personal information:

Technical Data

When you access the Site, we collect certain data automatically using technical means and tools. This data relates to your device, as well as your experience on the Site and other websites, including the following:

  • Usage and Device Data.
    When you access and use the Site, we automatically collect details of your access to and use of the Site, including traffic data, usage logs and other communication data, and the resources that you access and use on or through the Site (e.g., browsing history, search history). We may also collect information about your device and internet connection, including the device’s unique identifier (e.g., device type, IMEI, Wi-Fi MAC, IP address), operating system, browser type, and mobile network information. The Site may collect “diagnostic” data related to your use of the Site, such as crash data and logs, performance data (e.g., launch time, hang rate, or energy use), and any other data collected for the purposes of measuring technical diagnostics.
  • Cookies and Tracking Data.
    We use “cookies” and other tracking technologies within the Site. A cookie is a small file placed on your smartphone or other device. It may be possible to refuse to accept cookies by activating the appropriate setting on your smartphone or device. However, if you select this setting, some parts of the Site may become inaccessible or not function properly. In addition, the Site may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us to analyze data on your use of the Site (e.g., recording the popularity of certain content and verifying system and server integrity). The Site may collect data about the advertisements you have seen or engaged with.
  • Site Monitoring.
    Please be aware that we use cookies and other tracking technologies within the Site to monitor and record any and all activities and communications to, from, and on, the Site in order to safeguard, improve, and analyze usage of the Site, and for the other purposes listed in this Privacy Policy. For the avoidance of doubt, you hereby acknowledge, agree, and consent to, such monitoring and recording.

Sources of Information

We collect the personal information identified herein directly from you when you use our Site, through automated means when you are using the Site, and from third parties. More specifically, we collect personal information from the following sources:

First Party / Direct Collection.

We collect personal information directly from you (e.g., registering accounts, signing up for subscriptions), or whenever you directly engage with us, such as when you visit our offices or premises or otherwise contact us.

Automated Collection.

As described above, we may collect information and data, such as usage data and cookies, through automated means when you use the Site.

Third-Party Sources.

We collect personal information from third parties, such as publicly available databases, social networking providers, advertising companies, our service providers, and third-party references.

Third-Party Sources.

We collect personal information from third parties, such as publicly available databases, social networking providers, advertising companies, our service providers, and third-party references.

How We Use Your Information/Purpose of Collection

We use your information to offer and provide our products and services to you and to perform our business operations, including order or service fulfillment, internal business processes, marketing, authentication, loss and fraud prevention, public safety and legal functions. Examples of these functions include:

– To provide the services you request;
-To measure and improve the Site and other features.
– To improve your experience with the Site by providing content you may find relevant and interesting.
– To provide you with support and to respond to inquiries.
– To market new products and services that may be of use or interest to you.
– To allow third-party service providers – such as contractors, agents, or sponsors – to assist us in providing and managing the Site and performing the services you request from us.
– To contact you and send materials and notifications related to the Site and MORTAR.

Sharing Information / Third-Party Disclosures1

We may share your personal information with certain organizations and third parties in accordance with applicable law, including as set out below.

Service Providers

We may share your personal information with companies that provide services on our behalf, such as hosting and analyzing the Site, conducting surveys and marketing on our behalf, processing transactions such as donations, tracking and responding to consumer questions or complaints, and performing analyses to improve the quality of our services.

Payment Card or Banking Transactions

All payments for purchases and donations made through the Site are completed using a third- party vendor’s online payment system. Mortar does not have access to your credit card information or bank account information and does not store or disclose your full credit card information. Any personal or financial information you provide to our online payment system is subject to the third party’s privacy policy and terms of use, and we recommend you review these policies before providing any personal or financial information.

Distributors and Business Partners

We may share your personal information with third parties that distribute our goods, products, and marketing materials.

Legal; Compliance; Legitimate Interests.

We may disclose personal information (i) if required by law or government order, or with a legal process, (ii) to protect and defend our rights or property, or (iii) in urgent circumstances, to protect the health and personal safety of any individual. In addition, Mortar may disclose your personal information with any third party when we believe such disclosure is necessary to defend or protect our legal, regulatory, or business interests. We may also disclose your information upon your express consent.

Social Media

We may engage with you on various social media platforms (e.g., Facebook, Twitter, Pinterest,
Instagram). If you contact us on a social media platform for customer support or for other reasons, we may contact you via the social media’s direct message tools. Certain social media platforms may also automatically provide us with your personal information, the information we receive will depend on the terms that govern your use of the social media platform(s) and
any privacy settings you may have set. The Site includes social media features and widgets (e.g., the “Facebook Like” button, the “Share This” button) or interactive mini-programs that run on the Site. These features may collect your IP address and which Site page you are accessing and may set a cookie to enable the feature to function properly. Social media features and widgets
are either hosted by a third party or hosted directly on the Site. Your interactions with these features are governed by the privacy statement of the relevant social media platform that provides them.

Links to Other Websites; Your Direct Third-Party Disclosures

As a resource to you, the Site may include links to third-party websites or provide you the opportunity to disclose information directly to third parties (e.g., credit card processors). Our Privacy Policy does not apply to such third-party websites or organizations. You assume all privacy, security, and other risks associated with providing any data, including personal information, to third parties. For a description of the privacy protections associated with providing information to third parties, you should refer to the privacy statements, if any, provided by those third parties.

Public Forums

The Site may make chat rooms, forums, message boards, and/or news groups available to its users at various times. Please remember that, unless otherwise stated, any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information in these areas. Comments are the sole responsibility of the individual commenters. Mortar reserves the right to delete any comments that include hate speech, libel, plagiarism, threats, personal attacks or off-topic assertions, and inappropriate language in order to protect the integrity of the site and its users. We do not edit comments for content.

Events and Video Teleconferencing

Mortar hosts and uses video teleconferencing platforms to facilitate conferences, meetings, training events, and other programs. We often use online platforms that are owned and administered by a third-party service provider (e.g., Google, Zoom, WebEx, Skype for Business). Please be aware that our video teleconferencing may record the content, conversations, and discussions thereon, and such records may be stored or retained by our third-party service providers. By participating in our events and video teleconferencing, you hereby consent to the
collection and retention of any information provided therein, and you hereby consent to the recording of such activities.


We seek to protect the security of your personal information and use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. HOWEVER, NO INFORMATION SYSTEM CAN BE FULLY SECURE, AND
WE CANNOT GUARANTEE THE ABSOLUTE SECURITY OF YOUR PERSONAL INFORMATION. MOREOVER, WE ARE NOT RESPONSIBLE FOR THE SECURITY OF PERSONAL INFORMATION YOU TRANSMIT TO THE SITE OVER NETWORKS THAT WE DO NOT CONTROL, INCLUDING THE INTERNET AND WIRELESS NETWORKS, AND YOU PROVIDE US WITH ANY PERSONAL INFORMATION AND DATA AT YOUR OWN RISK. TO THE EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE OR OTHERWISE RESPONSIBLE FOR ANY DATA INCIDENT OR EVENT THAT MAY COMPROMISE THE CONFIDENTIALITY, INTEGRITY, OR SECURITY OF YOUR PERSONAL INFORMATION CAUSED BY A THIRD PARTY. The safety and security of your personal information also depends on you. Where we have given you (or where you have chosen) a username and password to access our Site, you are responsible for maintaining the security and confidentiality of those credentials and not revealing them to others. You must contact us immediately (and in any event within twenty-four (24) hours) if you have reason to believe that your username or password to our Site has been compromised. You acknowledge and agree that we may contact you via email or other electronic communications in the event we are legally required to notify you of a data security incident or event related to your personal information.

User Access and Control

If you would like to access, review, correct, update, or otherwise request that we modify use of your personal information that you have previously provided directly to us, you may contact us using the information below. In your request, please include your email address, name, address, and telephone number and specify clearly what information you would like to access, change, update, or suppress. We will try to comply with your request as soon as reasonably practicable. For California residents, you may request that we not share your personal information on a going forward basis with unaffiliated third parties for their direct marketing purposes by contacting us using the information provided below. We will try to comply with your request(s) as soon as reasonably practicable. You may always opt-out of receiving future communications from us. Our Site allows users to opt-out of receiving such communications at the point where personal information is requested, or through other means as identified. If you want to stop receiving materials and notification, you can also contact us using the information provided below. There are certain service notification communications that you may not opt-out of, such as notifications of changes to the Site or policies.
340 Reading Rd
Cincinnati, OH 45202

No Data Collected from Children

The Site is for a general audience and is not intended for use by children under 13 years of age without permission from their parent or legal guardian. Mortar does not knowingly collect information from children under 13 years of age.

Browser-Based Do Not Track

Some browsers incorporate a “Do Not Track” (DNT) feature that, when turned on, signals to websites and online services that you do not want to be tracked. We do not currently respond to DNT signals on this website or on websites where we provide advertisements, content, or
other services.

Employment Applications and Talent Management

As part of our recruitment and talent management process, we collect personal information with respect to individuals who are interested in working for us. In this context, we collect employment and application data, such as the following: contact information (e.g., name, title, residential or postal address, telephone number, and personal email address); information in a curriculum vitae, resumé, cover letter, or similar documentation; details regarding the type of employment sought, willingness to relocate, job compensation and benefit preferences; health data (e.g., medical conditions); information related to your background, education, criminal record, credit history and similar data; information provided about or by your references or other third parties related to your employment history, skills, qualifications, or education; and information related to previous applications to us or previous employment history with us. When permitted by law, we may collect information about your race and ethnicity to assist with our diversity and inclusion programs. We use this information for the following purposes: to identify and evaluate job applicants; to verify your information; to complete employment, education, background and reference checks; to communicate with you about the recruitment process and your application; to comply with our legal, judicial, regulatory, administrative, or other corporate requirements; to analyze and improve our application and recruitment
process; to accommodate individuals who may have = specialized needs during the employment process; and to protect the rights, interests, and property of our business, other job applicants, employees, or the public, as required, or permitted, by law. We share this personal information with third parties and we may also use this employment and application data for any other purpose set forth in this Privacy Policy.

Updates to Privacy Policy

This privacy policy was posted and is effective as of July 6, 2023. It was last updated on July 6, 2023. MORTAR may modify this Privacy Policy over time, so please check the effective date to see when this Privacy Policy was last revised. Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on the Site.


Updates to Privacy Policy

Last update: July 6, 2023

These Terms of Use (“Site Terms”) state the terms and conditions under which you may use our website and mobile application (the “Sites”). The Sites contains various information relating to Mortar (“Mortar”, “We”, or “Us”). By accessing, browsing, and/or using the Sites you acknowledge that you have read, understood, and agree to be legally bound by the Site Terms and our Privacy Policy, which is deemed a part of and included within these Site Terms. Please read the Site Terms carefully before using the Site. If you do not accept all provisions of the Site Terms, do not use the Sites. From time to time, Mortar may change these terms by posting the amended terms on the Sites and changing the “Last updated” line above. You are responsible for regularly reviewing these Site Terms. Your continued use of the Sites following the posting of changes to the Site Terms indicates your acceptance of these revisions.


Please review our Privacy Policy so that you may understand our privacy practices.

Intellectual Property

All information and content available on the Sites and its “look and feel”, including but not limited to trademarks, logos, service marks, text, graphics, logos, button icons, images, audio clips, data compilations and software, and the compilation and organization thereof (collectively, the “Site Content”) is the property of Mortar, its affiliates, partners or licensors, and is protected by United States and international laws, including laws governing copyrights and trademarks.

Limited License

Subject to the terms, conditions and restrictions set forth in these Site Terms, we grant you a limited, non-exclusive, non-sublicensable and revocable license to access and use the Sites and to view, copy and print portions of the Site Content for you own personal use (the “License”). The License is specifically conditioned upon the following: (i) you may only view, copy and print portions of the Site Content for your own informational, personal and non-commercial use; (ii) you may not remove or modify any copyright, trademark or other proprietary notices that have  been placed in the Site Content; (iii) you may not use any data mining, robots or similar data gathering or extraction methods or take any action that may impose an unreasonable burden or load on our infrastructure; (iv) you may not use the Sites or the Site Content other than for its intended purpose; and (v) you may not reproduce, modify, prepare derivative works from, distribute or display the Sites or any Site Content (other than for page caching), except as provided herein. Except as expressly permitted above, any use of any portion of the Sites or Site Content without the prior written permission of Mortar is strictly prohibited and will terminate the License without prejudice to any other remedy provided by applicable law or these Site Terms. Your unauthorized use of the Sites or Site Content may also violate applicable laws including, without limitation, copyright and trademark laws and applicable communications regulations and statutes. Except as expressly stated in these Site Terms, you are not conveyed or granted, and nothing on the Sites may be construed as conveying or granting any right or license, by implication, estoppel or otherwise, in or under any patent, trademark, copyright, or other intellectual or proprietary right of Mortar or any third party. You expressly agree to indemnify, defend and hold harmless Mortar against any liability to any person arising out of your use of the Sites or Site Content or breach of the Site Terms.

Code of Conduct

By accessing or using the Sites you agree to abide by the following standards of conduct. You agree that you will not, and will not authorize or facilitate any attempt by another person or entity to:

• Use the Sites in breach of these Terms;
• Reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of any Site or use or access to the Sites;
• Harass, threaten, stalk or intentionally embarrass or cause distress to another person or entity;
• Impersonate another person or entity;
• Introduce viruses, worms, Trojan horses, harmful code, or any software or other materials that
contain a component harmful to the website;
• Gain unauthorized access to any computer system or nonpublic portion of the Sites or interfere
with or disrupt the Sites, servers, or networks connected to the Sites;
• Engage in, encourage, advocate, provide instructions for or discuss with the intent to commit conduct that would constitute a criminal or civil offense or otherwise violate any federal, state, local, or international law or regulation.

User Content

When you provide, transmit, upload, post, e-mail or otherwise make available text, graphics, images, audio, video, or other materials (“User Content”) on the Sites, you are entirely responsible for such User Content. You expressly agree not to provide, post, upload, distribute, store, create, submit or transmit to, through, or otherwise publish through the Sites any User Content that: (a) is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, a violation of privacy or publicity rights, abusive, inflammatory, fraudulent or otherwise objectionable; (b) would constitute, encourage or provide instructions for a criminal offense, violate the rights of any party, or that would otherwise create liability or violate any local, state, national, foreign, or international law, including, without limitation, the regulations of the U.S. Securities and Exchange Commission or any applicable rules of a securities exchange such as the New York Stock Exchange or NASDAQ; (c) may infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party; (d) impersonates any person or entity or otherwise misrepresents your affiliation with a person or entity; (e) is unsolicited promotions, political campaigning, advertising or solicitations, or any form of “spam”; (f) is private information of any third party, including, without limitation, addresses, phone numbers, email addresses, Social Security numbers, credit card numbers and the like; (g) is or contains viruses, corrupted data or other harmful, disruptive or destructive files; (h) is unrelated to the topic of the Sites; or (i) is objectionable or which restricts or inhibits any other person from using or enjoying the Sites, or which may expose Mortar or its affiliates or its users to any harm or liability of any type. Mortar takes no responsibility and will not be liable for User Content and any other content provided by third parties, or for any loss or damage thereto. Mortar is not liable for any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity you may encounter at the Sites. Mortar is not liable for any statements, representations or User Content and does not guarantee the accuracy, integrity or quality of User Content. Mortar reserves the right to remove, without notice, any User Content posted or stored on the Sites if it violates these Site Terms or is otherwise unlawful or illegal. Any violation of the foregoing violates these Site Terms and may result in, among other things, termination or suspension of your rights to use the Sites.

Rights to User Content

By providing, posting or distributing User Content, unless we indicate otherwise, you (a) grant Mortar and its affiliates a nonexclusive, royalty-free, perpetual, transferable, irrevocable and fully sublicensable right to use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and publicly display and perform such User Content throughout the world in any media, now known or hereafter devised; (b) grant Mortar and its affiliates and sublicensees the right to use the name that you submit in connection with your User Content, if they choose to do so; and (c) represent and warrant that (i) you own and control all of the rights to your User Content, or you otherwise have the lawful right to post, upload, distribute, store, create, submit or transmit to, through, or otherwise publish User Content on the Sites; (ii) your User Content is accurate and not misleading; and (iii) posting, uploading, distributing, storing, creating, submitting or transmitting your User Content does not violate these Site Terms and will not violate any rights of or cause injury to any person or entity. You further grant Mortar the right to pursue at law or in equity any person or entity that violates your or Mortar’s rights in User Content by a breach of these Site Terms.

Your User Content and all content submitted by users will be considered and treated as non-confidential and non-proprietary and Mortar is under no obligation to treat your User Content and any other user content as proprietary information. Mortar reserves the right to use User Content as it deems appropriate in its sole and absolute discretion, including for developing, manufacturing and marketing our products and services. Mortar is under no obligation to offer you any payment for your User Content that you submit or the opportunity to edit, delete or otherwise modify your User Content once it has been submitted to us. Mortar will have no duty to attribute authorship of your User Content to you. If it is determined by a court of competent jurisdiction that you retain moral rights (including rights of attribution or integrity) in your User Content, you hereby declare that (a) you do not require that any personally identifying information be used in connection with your User Content, or any derivative works of or upgrades or updates thereto; (b) you have no objection to the publication, use, modification, deletion and  exploitation of your User Content by Mortar or its licensees, successors and assigns; (c) you forever waive and agree not to claim or assert any entitlement to any and all moral rights of an author in any of your User Content; and (d) you forever release Mortar, and its licensees, successors and assigns, from any claims that you could otherwise assert against Mortar by virtue of any such moral rights.

Third-Party Links

The Sites contains links to other sites on the Internet that are owned and operated by third parties (the “External Sites”). Mortar has no control over these External Sites, all of which have separate privacy policies, data collection practices and terms and conditions independent of Mortar. Mortar has no responsibility or liability for these independent policies or actions and is not responsible for the privacy practices, the terms and conditions or the content of such web sites. These linked sites are only for your convenience and therefore you access them at your own risk. You should direct any concerns regarding the External Site to the External Site’s administrator or webmaster. Links do not imply that Mortar sponsors, endorses, is affiliated with or associated with, or has been legally authorized to use any trademark, trade name, service mark, design, logo, symbol or other copyrighted materials displayed on or accessible through such External Sites.

Contents of the Site – Disclaimer

The materials the Sites (including any graphics, software, recommendations or other materials) and any materials made available through the Sites are provided “as is”; and without warranties of any kind, either express or implied. To the fullest extent permissible pursuant to applicable law, Mortar disclaims all warranties, express or implied, including but not limited to, all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement. Mortar does not warrant or make any representations regarding the use or the results of the use of the materials in the Sites in terms of its correctness, accuracy, reliability, or otherwise. The materials in the Sites could include technical inaccuracies or typographical errors. These materials could be inaccurate or become inaccurate as a result of development occurring after their respective dates. Mortar undertakes no obligation to verify or maintain the accuracy of such information. Because some jurisdictions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to you.

Operation of the Site – Disclaimer

Mortar endeavors to maintain the Sites and their operation, but is not, and cannot be, responsible for the results of any defects that may exist in the Sites or its operation. As to the operation of the Sites, Mortar expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to all implied warranties of merchantability or fitness for a particular purpose, title and non- infringement. Mortar makes no warranty that (i) the operation of the Sites will meet the user’s requirements; (ii) access to the Sites will be uninterrupted, timely, secure, free of viruses, worms, Trojan Horses or other harmful components, or free of defects or errors; (iii) the results that may be obtained from the use of the Sites will be accurate or reliable; or (iv) defects will be corrected. You (and not Mortar) assume the entire cost of all servicing, repair, or correction that may be necessary for your computer equipment and software as a result of any viruses, errors or any other problems whatsoever you may have as a result of visiting the Sites. Because some jurisdictions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to you.

Limitation of Liability


If the foregoing limitation of liability is held to be unenforceable, the Providers’ maximum liability to you shall not exceed the amount paid by you for the products or services you have ordered through the Sites. Some jurisdictions do not allow the limitation or exclusion of liability for certain damages, so the above limitations and exclusion may not apply to you to the extent such jurisdiction’s law is applicable to these Site Terms. If the law applies to you and your use of the Sites does not permit the waiver by you of any rights or remedies, these Site Terms do not require you to waive any of such rights


With respect to any dispute regarding the Sites, all rights and obligations and all actions contemplated by these Site Terms shall be governed by the laws of the United States and by the laws of Ohio. You agree that all claims you may have against Mortar arising from or relating to the Sites will be heard and resolved in a court of competent subject matter jurisdiction located in Hamilton County, Ohio. You consent to the personal jurisdiction of such courts over you, stipulate to the fairness and convenience of proceeding in such courts, and covenant not to assert any objection to proceeding in such courts. Any cause of action you may have with respect to the Site Content, Sites, or the Site Terms must be commenced within one (1) year after the claim or cause of action arose, or is barred.

No Waiver

No failure on the part of Mortar to enforce any part of the Site Terms shall constitute a waiver of any of Mortar’s rights under the Site Terms whether for part or future actions on the part of any person. Neither the receipt of any funds by Mortar nor the reliance of any person on Mortar’s actions shall be deemed to constitute a waiver of any part of the Site Terms. Only a specific, written waiver signed by an authorized representative of Mortar shall have any legal effect whatsoever.

Paragraph Headings

The paragraph headings in these Site Terms are only for convenience and have no legal effect.


If any section or sections of these Site Terms are held to be invalid, illegal, unenforceable, or in conflict with the law of any jurisdiction, such holding shall not in any way affect the enforceability of the remaining sections.

Contact Us

By Mail:

340 Reading Road
Cincinnati, Ohio 45202

By E-mail:
Please go to and click the “Contact Us” link at the bottom of the page.

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